Muama Reviews & Opinions
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32 Reviews Found
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Can't install translator to android device phone despite following the instruction just says "can't hear". Have tried e-mail help twice to no avail. Tried to search return address but no luck. Goes to present if it appears to be to amazing a deal it probably is.
Amazing disappointment; set it up per instructions, after which it kept reverting to the language list; almost every A button sample was responded to with “Can’t hear", despite maxing out my iPhone volume and the the volume on translator itself and speaking directly into the microphone. Also CANNOT search a website or program with troubleshooting or tech help options.
I received my MUAMA Enence on 19 July 2019. It failed on the 20th July. Possibly it could not be recharged. I have tried telephoning (646) 757 1608 but the number is out of service. I looked up another number +43 7200 22712 but there is no reply. I sent an email ” but according to other customers the company does not respond. I tried their Fb page MUAMA Enence and was offered a chat on Messenger. It says “is anyone available to chat “ button. I got a Yes response and so I asked for a returns authorization. There was no follow up. Many reviewers are declaring this company as a scam and I’m afraid I may have to join the chorus. It’s depressing because it worked reasonably well on the first day even there were problems with volume. Many declare zero customer support.
This thing is a ripoff. Nowhere in the ad does it say that it needs a smartphone. If you have a smartphone, you can obtain an application that does the same thing (for free). I never got mine to work properly. It would take my verbal input and translate it, but I could not obtain a verbal output from the translator. Customer service did not answer to my repeated e-mails, If you wish to return the thing for a refund, you have to mail it to Lithuania.
I see what you mean about all the positive reviews have been submitted in 1 batch lasting less than a minute. I too think its useless. The audio only comes out of the phone, never out of the device. The phone has to not be in screen save. You have to ay very long sentences because it appends bits from previous sentences. We shall see what the 'support' is like, but looking at the reviews, I'm not holding my breath. It does not work at all like the promotional video & appears to be 1 huge scam
I paired it with my Apple IPhone 10, by following the instructions. The conversation should be audible on the speaker of the translating devise and it is not happening. There is no customer service help (no phone number to call or e-mail address to connect) If the translator speaker is defective, I would like to return the device for a fresh one. Very Disappointed !
1. Their advertisement doesn't tell you that you must use your intelligent phone. 2. You must have blue tooth connectivity. everytime I tried to do a scan for the translator, the blue tooth connection would fail. 3. The chinese speaker could be more clearer. 4. I wish my cash back.
Muama Enence Instant Translator Also I can only agree with the opinion of my predecessor... Muama Enence Instant Translator is one miserable disaster. Had ordered the translator for testing purposes. Downloaded the software from Google and installed it. Battery charged--4 hours as required Bluetooth enabled on my mobile phone. mobile phone and Muama Enence Instant Translator paired. So far so good. Language set. No matter if A-key or B-key were pressed...everything spoken was answered with "Can't-no-hear"...and I mean "Nothing--absolutely nothing" was heard!!! and that despite highest volume..and I have tested all volume levels. Software uninstalled...newly installed...nothing no change Just "can't hear" again. I can only recommend to everyone... MUAMA Enence Instant Translator not to buy... If the TRANSLATOR does not work out-of-the-box FINGER away!!!!!! The annoyance is bigger than the result the translator can -- allegedly provide. Translated with
I bought one off of ebay (they are really cheap) and I was very suspicious. Once going through all the instructions and download, installing, reinstalling and trying to call for help, I now know it was a really clever scam. I returned mine through the ebay guarantee and will know when something sounds to amazing to be real it usually is. I want I had found this website before I ever purchased mine and I would have know it was a NOT THROW YOUR MONEY AWAY ON THIS SCAM. .
Sucks huge time. Scam reported to FTC by me today. Emails not answered unless it is about waiting to arrive. Phone number in NY will not be answered and all options are invalid numbers. It says you can keep for the next person to support and then you are disconnected.
Did not keep Operators manual. Went to www service and can't search manual. Called Help Tel # and got not available response to all voice mail selections!!! This company is bogus!!! Don't buy this thing as it is a total rip off!!! I wasted $108.00!!!!!!!!!
60 warranty what a joke it cost so much cash more to send it back than what it cost, $80 usps, $216 ups and about the same for fedex the product is junk and It is my fault for checking out before I bought, I did this off of AOL web website and now I have a issue with them